How to resolve “App Not Active” error during Facebook login?

 First time when i click on login with facebook I got the pop up with id password input field then after that everytime I click on login with facebook I got following error message

App not active: This app is not accessible right now and the app developer is aware of the issue. You will be able to log in when the app is reactivated

I restarted the debug session as well thinking that it will allow me to enter new id pw so that I can test with same developer account but nothing happens

Answered by Dhruv tiwari

The error message “App Not Active” during Facebook Login indicates that there is any problem or issue in your Facebook App settings. There may be a problem in setting access for the FB login. In order to resolve this issue you can checkout the following:-


First, you can check the status of your Facebook app on the Facebook developer dashboard. You should ensure that your app status is live or in App development. If it shows in development means it is in an inactive state. Therefore, ensure that is set to live to allow login properly.

If things are not settling yet, you can check your cache. It has been seen recently that sometimes excessive caches can make your login improper. Therefore, try to clear also caches of your FB app.

You can try reauthorization of permission. It may help when you close the authorization and then reauthorize it.

Check your Facebook App on different devices to check whether the login function working or not. It will ensure that either you have a problem in your mobile setting or other aspects.

After doing all possible steps, if the problem remains, you can reach out to Facebook developer support to ask for solutions. They may provide specific solutions for your specific problems.



Your Answer

Answers (3)

To resolve the “App Not Active” error during Facebook login using Dev Technosys, you'll typically need to address the app’s status and settings in the Facebook Developer Console. This error generally occurs when your app is in development mode or has not been activated for production. Here are the steps to fix it:

Steps to Resolve "App Not Active" Error:

    Log in to Facebook Developer Console:

        Go to the Facebook Developers portal and log in with your credentials.

    Select Your App:

        From the dashboard, select the app that is giving you the “App Not Active” error.

    Change App Status to Live:

        Go to Settings → Basic: On the left sidebar of the app's page, click on Settings, then Basic.

        Look for the “App Review” section. If your app is still in “Development Mode,” it will be visible there.

        Toggle the app status from Development Mode to Live by switching the “App is Live” setting to Yes.

    Important: Your app needs to be in live mode for the login to work properly for users outside your development team.

    Submit for App Review (if necessary):

        If your app requires permission to access user data (e.g., email, friend list, etc.), you’ll need to submit your app for review before making it live.

        Under the App Review section, go to Permissions and Features and submit for review. Facebook will test your app to ensure compliance with their guidelines.

    Ensure All Necessary Fields Are Filled:

        Make sure that all required fields are filled out correctly, such as your Privacy Policy URL and Terms of Service URL (if applicable).

        If you are requesting specific permissions (like email, friends, etc.), make sure you’ve described why you need them and how you’ll use the data.

    Check Facebook App ID and Secret:

        Ensure that you’ve entered the correct App ID and App Secret into your Dev Technosys app settings. If these are incorrect, the Facebook login won’t work.

    Test the Facebook Login:

        Once you’ve completed these steps, try logging in again. The error should no longer appear, and users should be able to log in without issue.

    Clear Cache and Cookies:

        If the issue persists after making your app live, clear your browser's cache and cookies to ensure you’re not seeing outdated information.

Additional Tips:

    Test the Facebook login in different environments (Staging/Production): Make sure you test the Facebook login functionality in both staging and production environments to ensure the app behaves as expected.

    Check Facebook API Status: Occasionally, Facebook’s login API might have issues. You can check the Facebook Developer Status page for any ongoing outages or issues.

If Issues Persist:

    Contact Facebook Support: If the issue still occurs after following the steps above, consider reaching out to Facebook's developer support team for further assistance.

    Check Logs: Look at the error logs or console logs for more details on what might be causing the problem.

Once your app is live and the configuration is correct, the Facebook login should work as expected.

Let me know if you need help with any specific part of the process!

2 Days

To resolve the "App Not Active" error during Facebook login, follow these steps:

Check App Status on Facebook Developer Portal:

  • Go to the Facebook Developer Portal.
  • Log into your account and select your app.
  • Ensure that the app is set to "Live" status. If it's in "Development" mode, it won't work for public logins.

Verify Permissions and App Settings:

  • Ensure that all necessary permissions are set correctly in the app's Facebook login settings.
  • Review the App Review section on the developer portal to see if all permissions required for login have been approved.

Check App Configuration:

  • Ensure that the App ID and App Secret used in the app are correct and match the settings in the Facebook Developer Portal.
  • Confirm that the Redirect URI is set up properly to handle the login flow.

Inspect Facebook App for Errors:

  • Look for any error messages or warnings in the Error Logs on the Facebook Developer Portal.
  • Address any issues related to app settings, API calls, or permissions.

Clear Cache and Cookies:

  • Clear your browser’s cache and cookies, or use a private/incognito browsing window to rule out any cached login issues.

Test with Facebook Login Debugger:

  • Use the Facebook Login Debugger to troubleshoot and validate your Facebook login setup.

Contact Facebook Support:

  • If you’ve tried all troubleshooting steps and the error persists, contact Facebook’s developer support team for further assistance.

By following these steps, you can resolve the "App Not Active" error and ensure a smooth login experience for users.

5 Months

If you encounter an "App Not Active" error during Facebook login, it typically means that the Facebook app or integration you are trying to use is not active or properly configured. Here are some steps to resolve this issue:


Check App Status in Facebook Developer Dashboard: Log in to the Facebook Developer Dashboard (https://developers.facebook.com/) and navigate to your app. Ensure that your app is marked as active and that it is properly configured for the login process.

Verify App Settings: Double-check your app settings, especially the platform configuration (e.g., web, iOS, Android) and the OAuth settings. Make sure that the correct redirect URIs are specified and that the app domains are configured correctly.

Check App Review Status: If your app requires permissions beyond the default ones, it may need to go through the App Review process with Facebook. Ensure that all required permissions have been approved and that the app status is not pending review.

Verify Facebook Login Configuration: If you're using Facebook Login as part of your app, ensure that it is properly configured. Check that the OAuth redirect URIs match the URLs you are using in your app for authentication.

Check App Secret: Make sure that the App Secret for your Facebook app is correctly configured in your application. The App Secret is used for secure communication between your app and Facebook's servers.

Review Error Messages: If you received a specific error message along with the "App Not Active" error, review it carefully. It may provide additional clues about what went wrong.

Test in Development Mode: If you're still experiencing issues, try testing your app in development mode. This allows you to troubleshoot without affecting real users. You can switch your app to development mode in the Facebook Developer Dashboard.

Contact Facebook Support: If you've checked all the settings and configurations and are still encountering the issue, consider reaching out to Facebook Developer Support for assistance. They may be able to provide further insights or help troubleshoot the problem.

By following these steps and ensuring that your Facebook app is properly configured and active, you should be able to resolve the "App Not Active" error during Facebook login.


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