How do you evaluate the suitability of technology solutions?

When evaluating the suitability of technology solutions, what factors or criteria should you consider to ensure the solution aligns with business goals, technical requirements, and user needs?

Answered by Sonia Lewis

To determine the best technology, it’s required to take into consideration how well the technology meets the organizational targets and user’s needs. Fortunately, this blog provides major aspects that one should look for when trying to find their ideal technology:

Alignment to Business Objectives

  • Most organizations develop long-term goals, and while looking for technology, it’s important to find one which furthers them.
  • Keep in mind if the technology addresses exactly what the organization is looking to improve.

Technology in Action: Tools & Features

  • Asking if the technology comes with the necessary features can go a long way.
  • However, remember to assess the features of the technology with what the organization requires to ensure there is no unnecessary complexity or a gap.

Can The Solution Scale?

  • If the aim is to help an organization grow, then ask if the technology can still meet the organization’s goals if there is an influx in users or data.
  • As the technology being implemented is new, consider there being testing and training for the required features as well.

Budget and What is Expected In Return?

  • Avoid making the mistake of just considering the initial cost, include the operational cost too.
  • In order to get value from where the money has been spent, it is vital to assess what the expected return on investment is.

User Friendly Interface!

  • It’s recommended to prioritize solutions that are minimally complex, need less testing or if they are easy to understand and use.
  • Try considering the experience of the user along with how difficult it will be for the employees to learn.

Will I Be Able To Integrate My System Without Issues?

  • Be sure the new solution doesn’t interfere with the existing system and how the needed data is transferred.
  • Ensure seeking the integration of systems along with processes without any issues.

What About Privacy?

  • Understand the measures that the technology implements to keep the organization and its data safe.



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