How to Generate RACI in Visio?

Answered by Dipesh Bhardwaj

A RACI chart is a matrix capable of showing how people or roles are related to business activities in a business process. You may form a RACI chart from a BPD to record the responsibility roles among swim lanes (i.e. Pool and lane) and activities (i.e. Task and sub-process. At any intersection of the participant and activity you can assign participant any of the four available responsible roles for an activity:

Responsible - The participant who does the activity.

Approver - The participant who approves or disapproves against an activity.

Consulted - The participant who needs to comment on the activity.

Informed - The participant who needs to be informed for any update about the activity.

To create a RACI chart from BPD:

Right click on the background of a BPD and select Utilities > Generate RACI Diagram from the popup menu.


The role R, abbreviation for responsible, is automatically assigned to the intersection of participant and activity whenever the activity is put inside a participant. You may add or remove roles by clicking on a cell in the chart and update the role selection.



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Creating a RACI (Responsible, Accountable, Consulted, Informed) matrix in Visio can be done by following these steps:


Open Visio: Launch Microsoft Visio on your computer.

Choose a Template: In Visio, you can start with a blank template or use a pre-made template. To find a RACI matrix template, you can go to the "File" menu, select "New," and then search for "RACI" in the search bar. Alternatively, you can use the search function within the template categories to find a suitable template.

Select a RACI Matrix Template: Once you've found a RACI matrix template, double-click on it to open a new document based on that template.

Edit the Matrix: In the template, you'll typically see a grid with rows and columns representing the tasks or activities and the roles (Responsible, Accountable, Consulted, Informed). You can start editing the matrix by adding your specific tasks or activities to the rows and the corresponding roles to the columns.

Customize the Matrix: You can customize the appearance of the matrix by adjusting the colors, fonts, and styles to match your preferences or your organization's branding guidelines. You can also resize rows and columns, add borders, or merge cells as needed to make the matrix more visually appealing and easier to read.

Add Names or Roles: Enter the names or roles of individuals or groups responsible for each task/activity in the appropriate cells of the matrix. Make sure to assign the correct RACI codes (Responsible, Accountable, Consulted, Informed) to each role.

Save Your Work: Once you've completed your RACI matrix, save your work to your desired location on your computer or cloud storage.

Share or Print: Depending on your needs, you can share the RACI matrix electronically with your team members or stakeholders, or you can print it out for use in meetings or presentations.

By following these steps, you can create a RACI matrix in Visio to help clarify roles and responsibilities within your project or organization.

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