What do you think are the key strengths of a business analyst?

Since business analysis is an evolving and multifaceted profession, hiring managers want to know that you are aware of the necessary skills for success. You probably have your own list, but make sure to highlight both technical and soft skills you can bring to the job.

The job description should provide clues as to what types of skills the employer is looking for on both fronts — especially technical requirements. Learning what you can about the company culture prior to the interview can also provide insight on interpersonal abilities that will likely be valued.

2. Tell me about your typical project approach

Here, the hiring manager wants to ensure you have an overall understanding of the business analysis planning  process. Rather than listing numerous projects and processes, talk more about the general phases or types of deliverables you might create, while letting the hiring manager know you can customise your approaches to projects.

3. How have you handled difficult stakeholders?

Answer this one head on. The hiring manager is trying to assess your soft skills, particularly your communication and collaboration abilities. Working with people from different areas of the company and perspectives is an area where non-technical skills are key.

4. Which business intelligence tools or systems have you worked with?

Cite the specific tools and how you've used them. If you have used a system the company employs, mention your experience to the hiring manager. If you're not familiar with the technology the employer uses, discuss how you plan to get up to speed quickly.

5. What do you know about SDD?

Your lingo acumen is being tested when you get one of these types of questions. Explain that the system design document (SDD) is a middle step separating business users and developers.

6. Can you define the diagrams most used by business analysts?

Again, the hiring manager wants reassurance you have the skills to get the job done and know case, activity and sequence diagrams.

7. How do you handle changes to requirements?

Your logical-thinking skills are being put to the test with this question. As you answer, highlight how you thoughtfully respond to changing situations.

One potential response is something along the lines of, “First, I prioritise the changes to requirements, scope of changes and the impact analysis to the project. Next, I perform an impact analysis to the project cost, timeline and resources. Finally, I evaluate whether the scope change is introducing new gaps to the technical or functional designs or development and testing.”

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