How can I handle the synchronization of radio button selections between Salesforce and an external system?

182    Asked by DanielCameron in Salesforce , Asked on Feb 5, 2024

I am currently engaged in a task which is related to Salesforce’s integration with the external system by using the integration workbench (IWC). How can I handle the synchronization of radio button selections between Salesforce and an external system? 

During the time of synchronization of radio button selections between Salesforce and an external system by the integration of workbench (IWC), you would need to handle the data mapping and even the communication between two platforms. Here is the explanation given:-

Define a custom field

First, you would need to create a custom field on the object of Salesforce for the task of storing the data button selections. This field would be used for tracking the state of the radio button:-

// Example custom field definition in Apex
Public class YourObject__c {
    Public Boolean radioSelection__c;
    // Other fields and methods…
}

Mapping to external system

Now you can map the Salesforce radio button field to the respected field in the external system during the time of synchronization of data.

// Example mapping logic in Apex
String externalSystemField = ‘external_radio_button_field’;
Boolean salesforceRadioButtonSelection = YourObject__c.radioSelection__c;
// Map the Salesforce value to the external system field

ExternalSystemService.updateRadioButtonSelection(externalSystemField, salesforceRadioButtonSelection);

Integration Workbench Configuration

You should configure the integration of the workbench to include the radio button field in the data mapping between Salesforce and the external system itself.

Trigger on the Salesforce side

If you find that the radio button state changes in Salesforce, then try to utilize the apex trigger for the task of initiating the process of synchronization.

// Example trigger logic in Apex
Trigger YourObjectTrigger on YourObject__c (after update) {
    For (YourObject__c record : Trigger.new) {
        If (Trigger.oldMap.get(record.Id).radioSelection__c != record.radioSelection__c) {
            // Radio button selection has changed, trigger synchronization logic
            ExternalSystemService.updateRadioButtonSelection(‘external_radio_button_field’, record.radioSelection__c);
        }
    }
}

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