How can I troubleshoot and resolve the issue of the “unsupported_grant_type” error?

298    Asked by BernadetteBond in Salesforce , Asked on Feb 14, 2024

I am currently engaged as a Salesforce administrator tasked with troubleshooting an “unsupported_grant_type” error when I was trying to authenticate with Salesforce API. How can I diagnose and resolve this particular issue? 

Answered by Dhananjay Singh

 In the context of Salesforce, you can address the issue of the “unsupported _grant_type” error during the authentication with the Salesforce API, by using the several steps which are given below:-

Checking the authentication endpoint

Try to ensure that you are using the correct authentication endpoint. It is important because Salesforce supports various OAuth 2.0 grant types such as Authorization codes, passwords, client credentials, etc. If you are using an inappropriate authentication it would return the error of “unsupported_grant_type” error.

Verify client credentials

You can double-check the client ID and even the client secret which is used for the authentication. These credentials should be accurately configured in Salesforce.

Review OAuth setting

You can examine the OAuth setting configured in the Salesforce connection app or even Integration.

Here is a simple Python programming coding given of how you can authenticate with the Salesforce API by using the “request” library:-

Import requests

# Salesforce OAuth endpoint
Token_url = ‘https://login.salesforce.com/services/oauth2/token’
# Salesforce client credentials
Client_id = ‘your_client_id’
Client_secret = ‘your_client_secret’
Username = ‘your_salesforce_username’
Password = ‘your_salesforce_password’
# OAuth parameters
Payload = {
    ‘grant_type’: ‘password’,
    ‘client_id’: client_id,
    ‘client_secret’: client_secret,
    ‘username’: username,
    ‘password’: password
}
# Request OAuth token
Response = requests.post(token_url, data=payload)
# Check response
If response.status_code == 200:
    # Successfully authenticated, retrieve access token
    Access_token = response.json()[‘access_token’]
    Print(‘Access token:’, access_token)
Else:
    # Authentication failed, print error message
    Print(‘Authentication failed:’, response.text)


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