How can I use the “SingleEmailMessage” class for sending personalized emails to customers?

200    Asked by ColinPayne in Salesforce , Asked on May 13, 2024

There is a scenario where I am trying to deploy a Salesforce application for a particular company that wants to automate their email notifications. How can I use the “SingleEmailMessage” class for sending personalized emails to the customers after they complete a purchase on the website if the company? 

Answered by David Piper

 In the context of Salesforce, here are the method given of how you can use the “SingleEmailMessage” class for sending the personalized emails to the customers after they complete a purchase on the website of the company:-


// Import required classes

Import System.ListException;
Import System.Messaging.SingleEmailMessage;
Import System.Messaging.SendEmailError;
Import System.Messaging.SendEmailResult;
Import System.Messaging.Messaging;
Import System.String;
// Define a method to send a personalized email after purchase
Public class EmailSender {
    // Method to send a personalized email
    Public static void sendPurchaseEmail(String recipientEmail, String customerName, Decimal purchaseAmount) {
        // Create a new SingleEmailMessage object
        Messaging.SingleEmailMessage email = new Messaging.SingleEmailMessage();
        Try {
            // Set the target email address
            Email.setToAddresses(new List{recipientEmail});
            // Set the email template (optional)
            Email.setTemplateId(‘00X…’); // Template ID
            // Set the email subject
            Email.setSubject(‘Thank you for your purchase, ‘ + customerName + ‘!’);
            // Set the email body with dynamic content
            String emailBody = ‘Dear ‘ + customerName + ‘,

’;
            emailBody += ‘Thank you for purchasing our product. ‘;
            emailBody += ‘Your total purchase amount was $’ + purchaseAmount + ‘.

’;
            emailBody += ‘Best regards,
Your Company Team’;
            email.setPlainTextBody(emailBody);
            // Add any additional email settings
            Email.setSaveAsActivity(true); // Log the email as an activity
            // Send the email
            SendEmailResult[] sendResults = Messaging.sendEmail(new List{email});
            // Check for errors in email sending
            For (SendEmailResult result : sendResults) {
                If (!result.isSuccess()) {
                    For (SendEmailError error : result.getErrors()) {
                        System.debug(‘Error sending email: ‘ + error.getStatusCode() + ‘ – ‘ + error.getMessage());
                    }
                }
            }
        } catch (ListException e) {
            System.debug(‘Error creating email: ‘ + e.getMessage());
        }
    }
}
Here is the example given in python programming language:-
From simple_salesforce import Salesforce
From simple_salesforce.exceptions import SalesforceAuthenticationFailed, SalesforceResourceNotFound
From simple_salesforce.exceptions import SalesforceError
# Connect to Salesforce using your credentials
Sf = Salesforce(username=’your_username’, password=’your_password’, security_token=’your_security_token’)
Def send_purchase_email(recipient_email, customer_name, purchase_amount):
    Try:
        # Create a SingleEmailMessage object
        Email = {
            “toAddresses”: [recipient_email],
            “subject”: “Thank you for your purchase, {}!”.format(customer_name),
            “plainTextBody”: “Dear {},

Thank you for purchasing our product. Your total purchase amount was ${}.

Best regards,
Your Company Team”.format(customer_name, purchase_amount),
            “saveAsActivity”: True # Log the email as an activity
        }
        # Send the email
        Sf.EmailMessage.create(email)
        Print(“Email sent successfully to”, recipient_email)
    Except SalesforceAuthenticationFailed:
        Print(“Salesforce authentication failed. Check your credentials.”)
    Except SalesforceResourceNotFound:
        Print(“Salesforce resource not found.”)
    Except SalesforceError as e:
        Print(“An error occurred while sending the email:”, e.content)
# Example usage
Send_purchase_email(customer@email.com, “John Doe”, 100.0)

Here is the example given in HTML by using python and “smtplib” library:-

Import smtplib
From email.mime.multipart import MIMEMultipart
From email.mime.text import MIMEText
  Def send_html_email(sender_email, sender_password, recipient_email, subject, html_content):

    Try:

        # Create message container
        Msg = MIMEMultipart(‘alternative’)
        Msg[‘From’] = sender_email
        Msg[‘To’] = recipient_email
        Msg[‘Subject’] = subject
        # Attach HTML content to the email
        Msg.attach(MIMEText(html_content, ‘html’))
        # Connect to the SMTP server and send the email
        Smtp_server = smtplib.SMTP(‘smtp.gmail.com’, 587)
        Smtp_server.starttls()
        Smtp_server.login(sender_email, sender_password)
        Smtp_server.sendmail(sender_email, recipient_email, msg.as_string())
        Smtp_server.quit()
        Print(“HTML email sent successfully to”, recipient_email)
    Except smtplib.SMTPAuthenticationError:
        Print(“SMTP authentication failed. Check your email credentials.”)
    Except Exception as e:
        Print(“An error occurred while sending the HTML email:”, str€)
# Example usage
Sender_email = ‘your_email@gmail.com’
Sender_password = ‘your_password’
Recipient_email = ‘customer@example.com’
Subject = ‘Thank you for your purchase!’

Html_content = “””


 

 

   

Dear Customer,


   

Thank you for purchasing our product. Your total purchase amount was $100.


   

Best regards,
Your Company Team


 


“””

Send_html_email(sender_email, sender_password, recipient_email, subject, html_content)



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