How do I change webassessor login details?
I found links to this question but was not able to post my query on the same link and was also confused by the existing answer.
On the Webassessor --> Edit Profile page there are 3 email address fields:
Email Address
Email Address associated with your Salesforce account
Webassessor login (which is also an email address) In my case all of these are my official company email id (eg: myfname.mylname@mycompany.com)
How do I get all of these to be updated to my personal email address (at both Salesforce & Kryterion) without impacting my certification data/account? What exactly do I have to do?
This worked for me. ktnsupport@kryteriononline.com changed my Webassessor login to my personal email Id. After changing the following emails in the Webassessor profile - 1. Email Address 2. Email Address associated with your Salesforce account, I did check the Verification section on certification.salesforce.com It did not show my certs against the personal email Id. So I opened a case with the Salesforce certification team. They have now tagged my cert records to my personal email instead of the company email as was earlier.
Answer (1)
To change your Webassessor login details, you typically need to follow these steps:
Access the Webassessor Login Page: Go to the Webassessor login page using the URL provided by the organization or certification provider.
Locate the 'Forgot Password' Link: On the login page, there should be an option like "Forgot Password" or "Forgot Username/Password". Click on this link.
Verify Identity: You will be prompted to enter some identifying information such as your username or email address associated with your Webassessor account.
Follow Password Reset Instructions: After entering the required information, Webassessor will guide you through the process of resetting your password. This typically involves receiving a password reset link via email.
Create a New Password: Click on the password reset link in the email you receive (check your inbox and spam/junk folders if you don’t see it immediately). Follow the instructions to enter a new password.
Update Your Login Details: Once you have successfully reset your password, you can log in to Webassessor using your new credentials.
If you need further assistance or if the process varies depending on the organization administering the exams, it’s a good idea to check their support documentation or contact their customer support directly for specific guidance tailored to your situation.