How does the receive alerts button work in Custom Object Record Detail Page by using the IsotopeSubscriptions salesforce api?

364    Asked by elonji_3393 in Salesforce , Asked on May 22, 2023

 I have been noticing this Receive Alerts button when I am editing a custom object's standard page layout. But when I view a sample record page, it is not displaying.

I am just wondering its real usage since I cannot see any documentation about it. Also, why is it that I can see it in the page layout editor but not in the actual record detail page?

Answered by elonjigar

Not sure if this is correct, but I was also wondering recently the same thing about that standard button. In Spring '21 sandbox preview orgs, it's been renamed 'Get Alerts'.

The API Name is 'IsotopeSubscriptions salesforce'. Isotope seems to be related to Salesforce Engage and Quip in some documentation, but also a part of Salesforce Anywhere with these being added user permissions in Summer '20.

My assumption is that it's related to this subscription feature within Salesforce Anywhere. To my knowledge, my org is not part of the beta though, so it is odd that the button is visible in the Layout editor for classic and lightning actions.


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