How to fix insufficient access rights on cross-reference id?
I am getting the error:
INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY, insufficient access rights on cross-reference id: [] Scenario is, I am inserting an Opportunity and then Opportunity Line Item from a VisualForce page using controller. When I am doing this I am logged in as user whose profile license is "Authenticated Website".
Strange thing is, when on another org logged in as user whose user profile license is Customer Portal Manager the same code work fine. Both orgs have Opportunity OWD "Read Only" and Opportunity line item "Controlled By Parent". To resolve this problem I've used "without sharing" on class which executes the insertion code, and it works fine from "Authenticated Website" user.
As this may be a security issue when we try to list the app on AppExchange, is there any other way to resolve this problem?
You can check the Object access for the Profile. The error “insufficient access rights on cross reference id.” is thrown when you try to insert/update something that logically cannot be inserted/updated. Some examples: You try to update a record that does not exist. Maybe the record was never there or it was deleted. You try to update an object field that cannot be set explicitly.
These fields can only be updated by the implicitly. e.g.: object owner, CreatedById, CreatedDate, LastActivityDate, LastModifiedById, LastModifiedDate. You cannot explicitly update these fields.
You are trying to give permission to someone but you yourself do not have permission for this. If you are trying to share "Record X" with "User Y" and you yourself do not have access to "Record x", this error happens Or if the "User Y" already has access to it. These are just a few reasons you can get the salesforce error INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY; I am sure there are others.
Answers (3)
The error occurs due to insufficient permissions for "Authenticated Website" users, who have limited access compared to "Customer Portal Manager" users. Instead of using without sharing, configure sharing rules to provide access to Opportunities or use System.runAs with a user having proper permissions for specific operations. Ensure object and field-level permissions are granted, and verify Opportunity ownership or Apex Sharing Coreball if necessary. Avoid without sharing for AppExchange apps to comply with Salesforce security standards and minimize risks.
1 Week
To resolve the issue of "Insufficient Access Rights on Cross-Reference ID," you'll need to adjust the access permissions for the referenced ID. This problem commonly arises in systems with strict data access controls, such as Salesforce or similar CRM platforms, where users may encounter restrictions on accessing or modifying certain records.
Here's a step-by-step approach to fixing this issue:
Identify the Cross-Reference ID: Determine which specific record or entity is causing the error message. Understanding the ID being referenced helps pinpoint where access rights need adjustment.
Review User Permissions: Check the access permissions for the user encountering the error. Ensure they have appropriate access to the referenced record or entity by adjusting their profile, permission sets, or sharing settings as necessary.
Analyze Record Ownership: Verify if the referenced record is owned by another user or team. Ensure the user encountering the error has the necessary sharing settings to access records owned by others, which may involve sharing rules or manual sharing.
Check Field-Level Security: Ensure the user has access to view and edit the fields referenced in the record by reviewing field-level security settings.
Review Organization-Wide Defaults: If the issue persists, review the organization-wide defaults and sharing settings for the object or record type involved. Adjust these settings as needed to ensure appropriate access for users.
Test and Iterate: After adjusting access permissions, test the scenario again to confirm the error no longer occurs. Iterate on adjustments as needed until the issue is resolved.
Monitor and Maintain: Regularly monitor access rights and permissions to ensure ongoing compliance with security policies. Periodically review and update access settings as organizational needs evolve.
By following these steps and ensuring users have the necessary access rights to cross-reference IDs, you can effectively resolve the "Insufficient Access Rights on Cross-Reference ID" error in your system.
7 Months
To resolve the "Insufficient Access Rights on Cross-Reference ID" issue, you need to ensure that the user has appropriate permissions to access the referenced record. Here's how you can fix it:
Check User Permissions: Verify that the user attempting to access the cross-referenced record has the necessary permissions. They may need read, write, or edit access depending on the specific requirements.
Review Record Sharing Settings: Ensure that the record sharing settings are correctly configured to allow the user to access the referenced record. This includes sharing rules, manual sharing, and organization-wide defaults.
Check Object and Field Permissions: Confirm that the user has the required object and field permissions to view or modify the fields referenced in the cross-reference. Adjust permissions if necessary.
Verify Record Ownership: If the referenced record is owned by another user or a different role, make sure that the user attempting to access it has the appropriate sharing settings or role hierarchy access.
Review Apex Code or Triggers: If the issue occurs within Apex code or triggers, ensure that the code is correctly handling permissions and sharing rules. Make any necessary adjustments to the code to address access rights.
Check for Record Locking: In some cases, record locking can prevent access to cross-referenced records. Ensure that there are no record locks or conflicts that might be causing the issue.
Review System Logs: Analyze system logs or debug logs to identify any specific errors or issues related to insufficient access rights. This can provide valuable insights into the root cause of the problem.
By following these steps and addressing any permission-related issues, you should be able to fix the "Insufficient Access Rights on Cross-Reference ID" error and allow users to access the referenced records appropriately.
8 Months
The error occurs due to insufficient permissions for "Authenticated Website" users, who have limited access compared to "Customer Portal Manager" users. Instead of using without sharing, configure sharing rules to provide access to Opportunities or use System.runAs with a user having proper permissions for specific operations. Ensure object and field-level permissions are granted, and verify Opportunity ownership or Apex Sharing Coreball if necessary. Avoid without sharing for AppExchange apps to comply with Salesforce security standards and minimize risks.
To resolve the issue of "Insufficient Access Rights on Cross-Reference ID," you'll need to adjust the access permissions for the referenced ID. This problem commonly arises in systems with strict data access controls, such as Salesforce or similar CRM platforms, where users may encounter restrictions on accessing or modifying certain records.
Here's a step-by-step approach to fixing this issue:
Identify the Cross-Reference ID: Determine which specific record or entity is causing the error message. Understanding the ID being referenced helps pinpoint where access rights need adjustment.
Review User Permissions: Check the access permissions for the user encountering the error. Ensure they have appropriate access to the referenced record or entity by adjusting their profile, permission sets, or sharing settings as necessary.
Analyze Record Ownership: Verify if the referenced record is owned by another user or team. Ensure the user encountering the error has the necessary sharing settings to access records owned by others, which may involve sharing rules or manual sharing.
Check Field-Level Security: Ensure the user has access to view and edit the fields referenced in the record by reviewing field-level security settings.
Review Organization-Wide Defaults: If the issue persists, review the organization-wide defaults and sharing settings for the object or record type involved. Adjust these settings as needed to ensure appropriate access for users.
Test and Iterate: After adjusting access permissions, test the scenario again to confirm the error no longer occurs. Iterate on adjustments as needed until the issue is resolved.
Monitor and Maintain: Regularly monitor access rights and permissions to ensure ongoing compliance with security policies. Periodically review and update access settings as organizational needs evolve.
By following these steps and ensuring users have the necessary access rights to cross-reference IDs, you can effectively resolve the "Insufficient Access Rights on Cross-Reference ID" error in your system.
To resolve the "Insufficient Access Rights on Cross-Reference ID" issue, you need to ensure that the user has appropriate permissions to access the referenced record. Here's how you can fix it:
Check User Permissions: Verify that the user attempting to access the cross-referenced record has the necessary permissions. They may need read, write, or edit access depending on the specific requirements.
Review Record Sharing Settings: Ensure that the record sharing settings are correctly configured to allow the user to access the referenced record. This includes sharing rules, manual sharing, and organization-wide defaults.
Check Object and Field Permissions: Confirm that the user has the required object and field permissions to view or modify the fields referenced in the cross-reference. Adjust permissions if necessary.
Verify Record Ownership: If the referenced record is owned by another user or a different role, make sure that the user attempting to access it has the appropriate sharing settings or role hierarchy access.
Review Apex Code or Triggers: If the issue occurs within Apex code or triggers, ensure that the code is correctly handling permissions and sharing rules. Make any necessary adjustments to the code to address access rights.
Check for Record Locking: In some cases, record locking can prevent access to cross-referenced records. Ensure that there are no record locks or conflicts that might be causing the issue.
Review System Logs: Analyze system logs or debug logs to identify any specific errors or issues related to insufficient access rights. This can provide valuable insights into the root cause of the problem.
By following these steps and addressing any permission-related issues, you should be able to fix the "Insufficient Access Rights on Cross-Reference ID" error and allow users to access the referenced records appropriately.