Ow DemandTools security related to SalesForce?
To any DemandTools users out there - we are trying to automate our interfaces to and from SalesForce using DemandTools product. When the scheduled task tries to execute, it is failing because it says the user account needs to be a System Administrator. When we execute the process manually, we do not get that same restriction. What are others doing to address this issue? Our concern is providing a System Administrator password that could be used to upload or extract things that should not be. Update 11/6/13: The answer originally provided is not a solution. We sent a request to support@crmfusion.com and received the following reply - 'Due to the popularity of our Not for Profit software grant program (now more than 4000 NFP Organizations), unfortunately as of January 1, 2013, we are no longer able to provide direct technical support of any type to our Not for Profit granted friends.' This is from a Sr Customer Success Manager. Any other thoughts?
DemandTools is the leading data quality toolset for Salesforce. Essentially, it is a suite of modules to control, standardize, verify, deduplicate, import and generally manipulate data. DemandTools allows you to mass update, reassign ownership, and/or merge duplicate CRM records.
Because of the multitude of administrator features that DemandTools offers, use of their product out-of-the-box only works as a user with a System Administrator profile, per their documentation. You can enable access for users with other profiles by request by contacting support@crmfusion.com