What is the difference between the "Salesforce Platform vs salesforce license”?

372    Asked by DavidEdmunds in Salesforce , Asked on May 23, 2023

When creating or editing a Salesforce User, there is a picklist field that lets you assign a specific User License. In my Developer org, there are several options, two of which are confusing to me: Salesforce and Salesforce Platform.

What is the difference between these two license types?

Answered by Darsh K

Salesforce Platform vs Salesforce License


Salesforce licenses are designed for users who require full access to standard CRM and Force.com AppExchange apps. CRM apps are anything that requires access to Standard Objects like...

Leads
Opportunities
Forecasts
Cases
Solutions

Salesforce Platform licenses are designed for users who only need access to custom apps, and NOT the standard CRM functionality. Salesforce Platform users DO have access to the "core" Salesforce Standard Objects and functionality, like...

Accounts
Contacts
Reports
Dashboards
Documents
Custom Tabs

So, if a user only needs to access custom Force.com or AppExchange apps, it's OK to assign them a Salesforce Platform license. On the other hand, if a user needs access to any CRM functionality (e.g. Sales or Service Cloud), they must be assigned a Salesforce license.



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