What to do when dataloader v55 quickly flashes open and closes?

590 Asked by dipesh_9001 in Salesforce , Asked on Feb 23, 2023

I downloaded the latest version of dataloader, version 55.0.1, and installed the latest version of the JDK:

openjdk 18.0.1 2022-04-19

OpenJDK Runtime Environment Zulu18.30+11-CA (build 18.0.1+10)

OpenJDK 64-Bit Server VM Zulu18.30+11-CA (build 18.0.1+10, mixed mode, sharing)

I was running version 54 which had been running fine but I started having trouble logging into a sandbox org, so I updated to version 55.0.1 and now it won't fully open.

Anyone have any idea what might be causing this issue or how I can debug it so see what is causing the issue? I've tried removing the re-installing several times.

Answered by elonjigar

The sdl.log file can help you debug this so that the dataloader v55 doesn't close as soon as it opens. It's in %TEMP%sdl.log on Windows, and $TMPDIR/sdl.log on MacOS. Since you're getting as far as a window opening, you should get some useful information in this log.

What to do when dataloader v55 quickly flashes open and closes?

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