While the Salesforce Authenticator gives a six-digit code, the Salesforce website requires a two-word phrase. What does it mean?

386    Asked by darsh_6738 in Salesforce , Asked on Aug 23, 2023

After downloading the Salesforce Authenticator app to my phone and linking my Salesforce work account, I got a six-digit code from the authenticator, but the website requires a two-word phrase. Now, the six-digit code does not work too. Can I get any help regarding that?

Answered by Ranjana Admin

During the app connection page Salesforce If the website requires a two-word phrase, it means the authenticator is not yet set up for the account or the Salesforce admin removed the digit. You may need to set up your account again. If you can activate the authenticator properly, you can use the six-digit code and log in to your account.



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