Why is the salesforce gmail extension not working?

388    Asked by Aashishchaursiya in Salesforce , Asked on Feb 10, 2023

After enabling Gmail integration on my org I expected the chrome extension to work with Gmail. Unfortunately, it's not working. The extension is installed successfully, but clicking on it with Gmail does not show the Salesforce panel.

What am I missing?

Answered by anu rhea

This salesforce gmail extension will only work if you're using g suite from memory. Please check chrome extension Overview, which clearly states that this extension works only for corporate Gmail.







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