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The target principal name is incorrect and cannot generate sspi context - How to resolve this issue?

Asked by Alan Taylor Sep 30, 2022 31.0K views 3 answers
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We had a power outage last night and when the server came back up our domain users could not access our SQL Server 2000 instance name: MASSQL.

We can access it using SQL Authentication.

  1. We tried making sure the user that runs the service has SSPI read and Write
  2. We tried creating a new user
  3. We tried running the service using NETWORK SERVICE account
  4. We tried running as Local System Account
  5. We tried creating a new Domain Admin account and run service as the new Domain Admin account
  6. I also ran the following command against the problem SQL Server instance:

setspn -L xsql2

Results

Registered ServicePrincipalNames for CN=MASSQL,CN=Computers,DC=ABC,DC=com:
        HOST/MYSQL
        HOST/MASSQL.ABC.COM
I ran the following command against a non-problem SQL instance:
setspn -L xensql1

Results

Registered ServicePrincipalNames for CN=XENSQL1,CN=Computers,DC=ABC,DC=com:
        WSMAN/XENSQL1
        WSMAN/XENSQL1.ABC.com
        RestrictedKrbHost/XENSQL1
        HOST/XENSQL1
        RestrictedKrbHost/XENSQL1.ABC.COM
        HOST/XENSQL1.ABC.COM

It seems the results for the non-problem instance have more data. I do not know if this has to do with the fact one is 2000 and the other is 2012.

What likely happened? How do I allow domain users to login again?

Your answer

3 Answers

Ranjana Admin JanBask Expert Latest answer

Answered on Mar 17, 2025

If you’re getting the error "The target principal name is incorrect. Cannot generate SSPI context", it’s usually related to Kerberos authentication issues when connecting to SQL Server. Here’s how you can fix it!


1. What Causes This Error?

  • This issue typically happens when:
  •   Your SQL Server is using Windows Authentication (Kerberos).
  •   The SPN (Service Principal Name) is missing or incorrect.
  •  There are DNS or network configuration issues.
  •   The SQL Server service account doesn’t have proper permissions.

2. How to Fix It?

 Method 1: Restart Your System & Check Network

  • Try restarting your computer to refresh network credentials.
  • Check if you’re connected to the correct domain network.

 Method 2: Verify and Register the SPN

1️ Run the following command in Command Prompt (Admin) to check SPNs:

  setspn -L 

2️ If SPN is missing, register it manually:

setspn -A MSSQLSvc/:1433 
 Replace  and  with actual values.

 Method 3: Clear Cached Credentials

  • Run cmd as Administrator and enter:

  klist purge

 This clears old Kerberos tickets and forces reauthentication.

 Method 4: Check SQL Server Service Account

  • Ensure SQL Server is running under a domain account, not Local System.
  • Open SQL Server Configuration Manager → SQL Server Services → Right-click SQL Server → Properties → Check "Log On" settings.

3. Final Thoughts

  •  Restart and check your network/domain connection.
  •   Verify or register the SPN using setspn.
  •   Clear Kerberos tickets if needed.
  •   Ensure the SQL Server service account is correct.


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Ranjana Admin JanBask Expert

Answered on Apr 23, 2024

To resolve the error "The target principal name is incorrect and cannot generate SSPI context," you can try the following steps:


Check SPN Configuration: Ensure that the Service Principal Name (SPN) is correctly configured for the service you are trying to connect to. Use the setspn utility to verify and set the SPN if necessary.

Verify Server and Client Time: Make sure that the time settings on both the server and client machines are synchronized. Time differences can sometimes cause authentication issues.

Enable Kerberos Authentication: Ensure that Kerberos authentication is enabled and properly configured on both the server and client machines.

Check DNS Configuration: Verify that the DNS settings are correct and that the server can be resolved by its hostname and fully qualified domain name (FQDN) from the client machine.

Check Service Account Permissions: Ensure that the service account running the service has the necessary permissions to access resources and generate the SSPI context.

Check Network Connectivity: Verify that there are no network issues between the client and server machines that could prevent successful authentication.

Check for SPN Duplicate: Ensure that there are no duplicate SPNs registered for the same service account, as this can cause conflicts.

By following these steps, you should be able to resolve the SSPI context error and establish a successful connection between the client and server.


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