What are the benefits of joining Salesforce Service Cloud Training Online?

Salesforce Service Cloud Online Certification Course

Be On Top with Salesforce Service Cloud Training

Grow your skills, get Salesforce Service Cloud Certification, expand your knowledge, and be workforce-ready with JanBask Training.

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Years of Experience

0K+

Students Placed

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Career Transformed

Trusted Placement Partners

Be Industry Ready With Us

Unwavering support in securing your dream job.

At JanBask Training, we understand that landing the right job is essential for your career growth and success. That's why we've cultivated strong partnerships with trusted job placement experts and organizations to help you take your career to the next level with the Best Salesforce Service Cloud Training.

Salesforce Service Cloud Training Course Curriculum

Structured curriculum to master Salesforce Service Cloud, develop essential skills, and earn Service Cloud Salesforce Certification.

Industry Knowledge Introduction
Installing Service and Support Dashboards to Measure Contact Center Metrics
Contact Center Business Challenges and How Salesforce Helps
Benefits for Different Interaction Channels
Considerations for Business Continuity in the Contact Center
Types of Contact Centers and Displaying the Service Console
KCS Core Tenets and a Glimpse of the Service Setup Menu and Salesforce Knowledge
Contact Center Components and How They Solve Business Challenges

Knowledge Management
- Introduction Knowledge Management
- Salesforce Knowledge and the Knowledge Article Lifecycle
- Managing Knowledge Adoption and Maintenance
- Creating Knowledge Data Categories Groups and Data Categories
- Creating Knowledge Article Record Types and Assigning Page Layouts
- Turning on the Knowledge Sidebar in the Service Console
- Knowledge Publishing Workflow
- Knowledge Data Migration Strategies
- Difference between Knowledge & Solutions
Interaction Channels
- Interaction Channels Introduction
- Understanding and Implementing Multiple Support Processes
- Understanding and Implementing Multiple Support Processes
- Email Interaction Channel and Creating an Email Case Record Type
- Email to Case vs. On-Demand Email to Case and Configuring a Routing Address
- Configuring Email Templates for Effective Case Communications
- Chat Interaction Channel – Web Chat (Live Agent)
- Enabling Live Agent and Creating Live Agent Users
- Enabling OmniChannel and Creating Service Presence Status

Salesforce Service Cloud Program Highlights

Courses Taught By Industry Experts

Lifetime Access to Learning Resources

Hands-On Experience Real-Time Project

4 week Job Assistance Program

Earn a Certificate On Course Completion

LMS Platform With Top-Notch Learning Content

Talk to our advisors

Available 24x7 for your queries

+12025993842

Salesforce Service Cloud Batch Details

Preferred

Live Class

30+ Hours of remote classes

USD 101915% Off

USD 1199

Course Duration : 4 WEEKS

Batch Type

Weekdays

Start Date

03 Jan

Timings

09.00 - 10.30 PM EST

Weekdays

14 Feb

09.00 - 10.30 PM EST

Lifetime access to study material, PPT and videos
Learn from industry-best instructors with decades of big-tech experience
Real-time live chats, discussions, and Q&A sessions
Earn Salesforce Service Cloud Certification post completion of the course
Watch recorded sessions anytime
24*7 support from the experts
4 week job assistance program
Help to market your profile
Hands-on experience with real-time projects
Customized LMS with top-notch content

100% Job Assistance

One on One Module

30+ Hours of e-learning content

USD 169915% Off

USD 1999

Course Duration : 4 WEEKS

Batch Type

Weekdays

Start Date

03 Jan

Timings

09.00 - 10.30 PM EST

100% Job Assistance
One-on-One Student Interaction
Flexible schedule
Live Project Discussion
Lifetime access to study material/PPT
Learn from industry-best instructors with decades of big-tech experience
Connect with the instructor on video call to resolve queries
Real-time live chats, discussions, and Q&A sessions
Earn Salesforce Service Cloud Certification post completion of the course
24*7 support from the instructor
4 week job assistance program
Help to market your profile
Hands-on experience with real-time projects
Customized LMS with top-notch content

Self Learning

30+ Hours of e-learning content

USD 49950% Off

USD 998

Flexible Learning

Lifetime access to study material/PPT
Watch recorded sessions anytime
Assignment/recordings by experts
Earn Salesforce Service Cloud Certification post completion of the course
Customized LMS with top-notch content

Build Your Dream With Us!

Get in touch with our team to discuss your goals and receive expert advice.

Available 24x7 for your queries

+12025993842

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Why Online Salesforce Service Cloud Certification?

Let us quickly look at exciting facts explaining why Salesforce Service Cloud certification is so popular today.

50%

Nine of its 13 industry clouds have an annual recurring revenue (ARR) growth rate above 50 percent.

150,000

Salesforce is the world’s leading cloud-based software provider. It delivers services to more than 150,000 businesses globally.

4534 +

4534 Salesforce Service Cloud jobs in the United States. Leverage your Salesforce Service Cloud certification and get hired.

51.22%

Salesforce revenue has grown at a CAGR of 51.22% over the last 20 years. Over the last 10 years, compound annual revenue growth is 29.04%.

$126,983

The average salary for a Salesforce Service Cloud consultant in the United States is $126,983 per year

2.96x

Salesforce Service Cloud revenue has grown 2.96x since 2016. It now accounts for 26.93% of all subscription and support revenue.

17233

Around the world, in 2023, over 17233 companies have started using Salesforce Service Cloud as a Knowledge Management tool.

Salesforce Service Cloud Certification

Achieve your professional goals with job-oriented Certification. It's time to get your certification!

What Our Salesforce Service Cloud Learners Have to Say

(4.8) | 1.9K+ Ratings

Ronnie Wilson

(5/5)

Initially, I was not sure should I start with Salesforce Service Cloud training course online or not. I belong to a non-IT background, and it was very tough for me deciding for the same. I talked to JanBask Training supp...
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Kit Fletcher

(5/5)

Most of the training programs are theoretical, but I must say the Salesforce Service Cloud Training course at JanBask covers both aspects of learning theoretical and practical. They allow you to work on real-time project...
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Lucy Elliott

(5/5)

JanBask Training is a wonderful platform where you could learn all the latest IT courses and the proper guidance on how they can help you in boosting your career. In the beginning, I was not expecting much from the cours...
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Molly Bailey

(5/5)

If you are looking for some It course that can boost your career, then Salesforce Service Cloud training course is a must option to try. The course gives you a depth detail of how to become a successful Salesforce servic...
Read More

Bentley Stone

(5/5)

Salesforce Service Cloud is a new technology and it is used everywhere yet creates an ample of job opportunities for skilled professionals. There are a lot of institutes who offer training in Salesforce Service Cloud and...
Read More

Career Services By JanBask Training

Placement Assistance

Unlock placement opportunities by joining our Salesforce Service Cloud exclusive placement pool and gaining visibility among our 500+ hiring partners.

Exclusive access to the Job Assistance Program

Be a part of our carefully crafted, job-oriented Salesforce Service Cloud Training Course Online. Our team of experts will help you with personalized guidance and support to streamline your job search and clear the Service Cloud In Salesforce certification exam, ensuring you find opportunities that align with your career aspirations and foster your professional growth.

Mock Interview Preparation

Students will participate in mock interviews facilitated by experienced technical professionals. These experts will provide valuable insights and constructive feedback to help students refine their interview skills and enhance their performance.

1 on 1 Career Mentoring Sessions

Engage in personalized one-on-one sessions with career mentors, where you will receive guidance on developing the essential skills and cultivating the right mindset to land your dream job with Salesforce Service Cloud Certification. These sessions are tailored to your educational background, past experiences, and future career goals.

Career Oriented Sessions

Access interactive sessions with industry experts during Best Salesforce Service Cloud Training And Programs, where you'll acquire valuable knowledge and hands-on experience in honing the skills hiring managers seek. These guided sessions will keep you on the right path in your upskilling journey.

Resume & LinkedIn Profile Building

Receive support from our career services team in crafting a top-tier resume and optimizing your LinkedIn profile with Salesforce Service Cloud Certification. Learn the strategies to captivate the hiring manager's attention during the initial profile screening process.

Salesforce Service Cloud Training Career Path

1

Course Completion

After completing the Salesforce Service Cloud course requirements, you will receive a Certification. The certification is a validation of your Salesforce Service Cloud skills and knowledge.

2

Build a Portfolio

We work with you on building a portfolio of your Salesforce Service Cloud projects and assignments. A strong portfolio showcases your practical skills to potential employers.

3

Interview Preparation

We assist in preparing a professional resume with Salesforce Service Cloud Certification and sharpen your interview skills to discuss your qualifications confidently.

4

Job Search

Start your job search by applying for Salesforce Service Cloud consultant positions. Utilize job search websites, industry-specific job boards, and professional networking platforms.

5

Job Applications

Submit tailored job applications and cover letters for Salesforce Service Cloud consultant positions that align with your skills and career goals.

Frequently Asked Questions

The course objectives of Salesforce Service Cloud Training are given below:

Learn to implement the Lightning Service Console
Learn to implement support processes to support different interaction channels further.
Learn to build custom service apps, workflows, and reports
Learn to implement LIVE Agent and Salesforce Service cloud knowledge
Learn to track service center metrics and KPIs through omni channel routing
To pass the Salesforce Service Cloud certification exam, learn all core concepts and fundamental service cloud skills.

The skills you will learn at the end of online Salesforce Service Cloud Training are given below:

You will learn complete Salesforce Service Cloud terminologies from basic to advanced.
You will be able to define factors influencing the contact center.
You can design and deploy appropriate strategies for a contact center.
You can create and manage data migration strategies.
You can check the functionality across different interaction channels.
You will be able to design management solutions from case creation.
You can handle extensive data and transactional volume issues.

The mandatory Salesforce Service Cloud Certification exam prerequisite is an active Salesforce Administrator Certification.
Salesforce Service Cloud Certification Training gives you the right skills and knowledge to clear the exam on the first attempt.
The course content is structured to keep Salesforce Service Cloud Certification in mind. You don’t have to go anywhere but complete dedication and focus enough to succeed in this domain.
Once you are done with Practical Salesforce Service Cloud Training, you must complete a project to qualify for the certification.

These are a few highlighted benefits you will get if you get certified:

First, certification is solid proof of your skills and that you have the suitable knowledge base organizations need.
Secondly, you can explore more job options than usual because Companies prefer certified professionals.
Of course, there is an inevitable salary package hike for certified professionals compared to non-certified professionals.

The most significant advantage of joining this course online is that you don’t have to disturb your current schedule, but you can learn in your comfort sitting at your place. Also, you don’t have to invest extra in traveling, but learn at your convenience. Good luck!

If you have enough time to sit at fixed hours every day to learn, you can go for the scheduled Salesforce Service Cloud Training with us. But suppose you are a working professional who doesn’t have a fixed time each day to learn. In that case, you can go for the self-learning Salesforce Service Cloud Training, where you just have to sign up, pay an affordable amount, and get access to Salesforce Service Cloud Certification live session recordings that you can watch and learn from, like web series.

There are hundreds of perks to enrolling with us. You'll get a Salesforce Service Cloud Certification under our name. The Salesforce Service Cloud Certification you will get from us is recognized globally. Adding that training completion certificate to your portfolio will give you great recognition and demand in the job market.

For working professionals who have no time to sit for scheduled Salesforce Service Cloud Certification, by buying the full-packaged self-learning Salesforce Service Cloud Certification Training, they will

Quickly comprehend Salesforce Service Cloud Certification concepts as soon as possible.
Have clear instructions recorded live Salesforce Service Cloud Certification sessions with students' voices asking their doubts.
Get quality course content, including recorded Salesforce Service Cloud Certification class videos, PDFs, eBooks, Salesforce Service Cloud Certifications, and interview questions.
Additional doubt-clearing sessions with the instructors via email and chats.

Our self-learning Salesforce Service Cloud Certification Study Guide For Beginners and corporates has been consciously designed and framed so that recorded sessions are similar to real-time Classes. The recordings have a clear display and sound quality. The learners can watch and learn from the video while commuting from a cab or during breaks. You can ask our instructors via quick emails and chats if you have doubts about certain Salesforce Service Cloud Training concepts.

One-on-one module is a personalized and customized learning experience where you receive Individualized learning sessions and the attention of an expert instructor. The Salesforce Service Cloud Certification Study Guide For Beginner & Professionals offers tailored instructions, allowing you to progress at your own pace. You can directly ask questions and seek clarification directly from the instructor. This focused approach to learning helps you learn at ease without the discomfort of extended batches and seek in-depth expertise on any subject matter in the Salesforce Service Cloud Full Course. /p>

The Salesforce Service Cloud Training one-on-one module suits all learners, beginners looking to build foundational knowledge, or professionals seeking in-depth expertise.

Depending on the Salesforce Service Cloud Training, there may be an additional fee for the personalized learning sessions. Talk to an expert and check the program details on Salesforce Service Cloud Training for pricing information.

Depending on the Salesforce Service Cloud program policies, you may have the flexibility to switch to the One-on-One learning module if it better suits your learning preferences.

Upon completing the Salesforce Service Cloud Training, you’ll likely receive a Salesforce Service Cloud Certification, and you can further apply your profound knowledge or skills to seek further career advancements.

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